by Dave Smythe | Apr 6, 2020 | Analysis & Commentary, Business
Under difficult and stressful trading conditions, it’s vital to keep sales teams focused on important business deliverables and opportunity mapping rather than non-value adding administrative tasks. Intelligent systems that automate and reduce the stress of repetitive...
by Dave Smythe | Apr 6, 2020 | Analysis & Commentary, Business
The global ICT sector is not immune from the contagion of an immediate economic downturn and reduced demand for non-essential goods and services. In China alone, the resulting macroeconomic disruption from an unprecedented population and business lockdown is expected...
by Dave Smythe | Apr 6, 2020 | Analysis & Commentary, Business
Remote working is the new normal at least for the foreseeable future. In the absence of physical engagement, the ability for customers to be able to engage and transact online is critical to business continuity. Rather than viewing the current crisis as a hiatus in...
by Dave Smythe | Apr 6, 2020 | Analysis & Commentary, Business
Now is not the time to back pedal on your digital transformation agenda. Being digitally enabled is not a nice to have. It hasn’t been for a long time. Many businesses have now learned that the hard way. “Only when the tide goes out do you discover who’s...
by Dave Smythe | Feb 13, 2020 | Analysis & Commentary, Business
Without a digitized customer platform, you’re dead in the water. It’s no longer a nice to have but rather an essential facilitator of business growth. Here’s why… Platform businesses are the new stars of the digital revolution. Put differently, platforms are to the...
