by admin | Apr 21, 2022 | Analysis & Commentary, Business
As far back as June 2020, the Harvard Business Review summarized the benefits of aggregated e-marketplaces: “The appeal of doing business on the Web is clear. By bringing together huge numbers of buyers and sellers and by automating transactions, Web markets...
by Dave Smythe | Dec 13, 2021 | Analysis & Commentary, Business
How does what you offer your customers differ from your competitors? Some MSPs may find this a difficult question to answer. Many will say that their expertise, experience and history of customer satisfaction are what set them apart. But these characteristics are...
by Dave Smythe | Sep 29, 2021 | Analysis & Commentary, Business
B2B marketplaces are making a bigger mark on business-to-business digital commerce. Gartner predicts that by 2023, 70% of enterprise marketplaces launched will support B2B transactions. If this prediction proves true, B2B businesses will increasingly look to digital...
by Dave Smythe | Sep 2, 2021 | Analysis & Commentary, Business
It doesn’t matter which industry you operate in or how large your business is. Businesses only thrive when their sales teams excel. And the lifeblood of sales is quoting, invoicing, ordering, negotiating, and provisioning, coupled with robust customer communication....
by Adrian Henderson | Sep 18, 2020 | Analysis & Commentary, Business
According to a study by Accenture, 76% of execs believe that most of today’s business models will be unrecognizable within the next 5 years. The cause for change is the rise of ecosystems. Gartner defines a digital ecosystem as “an interdependent group of enterprises,...
by Dave Smythe | Aug 5, 2020 | Analysis & Commentary, Business
Digital transformation through platform adoption isn’t easy, but it helps when you have a strong partner to help with the heavy lifting. Digitized B2B platforms fail all the time. An investigation of 252 platforms in the US showed that more than 80% failed within 5...