by Dave Smythe | Sep 29, 2021 | Analysis & Commentary, Business
B2B marketplaces are making a bigger mark on business-to-business digital commerce. Gartner predicts that by 2023, 70% of enterprise marketplaces launched will support B2B transactions. If this prediction proves true, B2B businesses will increasingly look to digital...
by Dave Smythe | Sep 2, 2021 | Analysis & Commentary, Business
It doesn’t matter which industry you operate in or how large your business is. Businesses only thrive when their sales teams excel. And the lifeblood of sales is quoting, invoicing, ordering, negotiating, and provisioning, coupled with robust customer communication....
by Adrian Henderson | Sep 18, 2020 | Analysis & Commentary, Business
According to a study by Accenture, 76% of execs believe that most of today’s business models will be unrecognizable within the next 5 years. The cause for change is the rise of ecosystems. Gartner defines a digital ecosystem as “an interdependent group of enterprises,...
by Dave Smythe | Aug 5, 2020 | Analysis & Commentary, Business
Digital transformation through platform adoption isn’t easy, but it helps when you have a strong partner to help with the heavy lifting. Digitized B2B platforms fail all the time. An investigation of 252 platforms in the US showed that more than 80% failed within 5...
by Adrian Henderson | Apr 28, 2020 | Analysis & Commentary, Business
One of the most common challenges faced by any business now is the reduced ability to get products and services in front of customers. Many tried and trusted business models that predate the COVID-19 pandemic, have left many B2B businesses woefully unprepared for the...
by Adrian Henderson | Apr 6, 2020 | Analysis & Commentary, Business
Data is becoming increasingly valuable and by running analytics, resellers can gather valuable sales information from which important strategic decisions can be made. Facilitates better sales and demand analysis. Helps understand customer...
by Dave Smythe | Apr 6, 2020 | Analysis & Commentary, Business
Problem: Often customers don’t have a full view of all our offerings, so how do you expose the full breadth of solutions? Solution: Digital platforms incorporating online marketplaces can be populated with products and services, so there’s a greater opportunity for...
by Dave Smythe | Apr 6, 2020 | Analysis & Commentary, Business
Under difficult and stressful trading conditions, it’s vital to keep sales teams focused on important business deliverables and opportunity mapping rather than non-value adding administrative tasks. Intelligent systems that automate and reduce the stress of repetitive...
by Dave Smythe | Apr 6, 2020 | Analysis & Commentary, Business
The global ICT sector is not immune from the contagion of an immediate economic downturn and reduced demand for non-essential goods and services. In China alone, the resulting macroeconomic disruption from an unprecedented population and business lockdown is expected...
by Dave Smythe | Apr 6, 2020 | Analysis & Commentary, Business
Remote working is the new normal at least for the foreseeable future. In the absence of physical engagement, the ability for customers to be able to engage and transact online is critical to business continuity. Rather than viewing the current crisis as a hiatus in...
