by Guy Duncan | Jan 23, 2019 | Analysis & Commentary
Due to improving AI capabilities, analytics and business intelligence is having a greater impact on business operations and strategy than ever before. In listing its five tech predictions for 2019, CNBC Africa mentions AI going mainstream as one of them, particularly...
by Guy Duncan | Apr 19, 2018 | News
CRM has recently become the world’s biggest software market, and like many other areas of business, is becoming increasingly influenced by machine-learning and AI. This has big implications for both businesses and their customers. Customer relationship...
by Adrian Henderson | Aug 2, 2017 | Analysis & Commentary
Artificial intelligence. It’s a term which gets bandied about frequently these days, often in conjunction with doomsday scenarios where robots take over the world and enslave humanity. Fortunately (and a little less dramatically), the reality is quite a bit different...
