One of the many things ushered in by new digital technologies is that of automation, and business process automation (or BPM as it is commonly known) has quickly become a highly strategic enabler of business control
Technological advancements and the success of cloud computing have only accelerated this evolution, as the benefits which apply to business process automation begin to trickle down to and apply to software and systems automation as well.
A software platform which automates core business processes has the potential to make a positive impact in the following ways:
Efficiency describes the extent to which time, effort and cost is effectively applied for the intended task or purpose, and software automation has a positive impact on all three, reducing them accordingly.
Consistency & Standardization
Due to the accuracy of computers and software, processes can be highly repeatable with no deviation, ensuring high consistency and the ability to effectively standardize operational processes.
The high consistency and standardization of automation eliminates human error and lowers costly mistakes.
Software and systems automation reduces financial costs in two ways. Firstly, errors cost money to rectify and tend to occur because of human inaccuracy. The high consistency and standardization of automation eliminates human error and lowers costly mistakes. Secondly, system process efficiencies can replace human jobs, eliminating the associated human resources costs, such as salaries and wages.
Quality of work results as a byproduct of consistency and standardization – work repeated to a high-level of accuracy on a consistent basis, can justifiably be labelled as high quality.
Computers and software can work and run processes far faster than any human, and so are able to save time in this manner. Additionally, humans can make mistakes which slows the entire process as faults are discovered, logged and rectified. Computers and software, correctly set-up and programmed, don’t do this.
Using an automated digital platform can have a major positive impact on the business processes, and thus on the efficiency and profitability of a company.
With the consistency, standardization and quality offered by automated software systems, process reliability is boosted with its accompanying cost and time benefits.
Automated systems enable a high level of visibility due to the ability to provide a business snapshot at literally any point or time in the process.
It’s clear that using an automated digital platform can have a major positive impact on the business processes, and thus on the efficiency and profitability of a company.
Within the context of the IT distribution channel, an affordable branded reseller platform which enables distributors to load their resellers onto it and conduct the entire quote-to-order-fulfillment process via digital automation can then be seen as a major tool in achieving significant business growth.
The fact that the ChannelCenter platform adds additional functionality through automated sales transactions, marketing and intelligence innovation just adds further weight to the argument in favour of employing such a system in a competitive channel market environment.